The Cat and Dog Company
​info@thecatanddogcompany.com  Tel: 07814 496 026
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Canine Behavioural Help

Does your Dog:​
  • Pull on the lead or fail to come when called?
  • Jump up on greeting or excessively bark?
  • Act destructively in the home or soil indoors?
  • Dig holes and destroy gardens?
  • Show aggression to people, other dogs or animals?
  • Chase cars, children, cats or horses?

We can help!
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Sometimes, pets can develop behavioural problems. These can include aggression, destructiveness, nervousness, self-mutilation, excessive barking and more. It's tempting to put up with problem behaviour in the hope it'll get better. It usually doesn't. And in fact the longer behavioural problems are left to continue, the more entrenched they tend to become.

Problem behaviour can lead to your pet being unhappy, as well as making life miserable for you. So it's important you tackle it with kind but effective methods as soon as possible.


Behaviour consultations are designed for dogs that are experiencing some form of unwanted behaviour. Those behaviours can vary from destructive dogs, separation anxiety,  aggression to basic manners and all the little bits in-between!

1-2-1 behaviour consultations will help you and your dog communicate with each other. 
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A behavioural consultation consists of a visit to your home, which will last approx. 2.5-3.5 hours. Thereafter you will receive a copy of the consultation, a written consultation report sent to you referring veterinarian, a detailed and individually tailored behavioural medication programme for you and your pet, completion of insurance form (if applicable) and follow up support as required. 

Pet Behavioural Consultation  - How it works
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Step 1 - vet referral

The first step is to contact your your vet to request a veterinary referral. This is to make sure there are no physical or medical reasons for your pet’s  behaviour. After this check, your vet can refer your pet to me. If you have any questions about vet referrals, please contact me.

Please click here for the vet referral form:
VET REFERRAL FORM
Step 2 - questionnaire
While you're waiting for your vet to complete the referral form, please download and complete the  dog behaviour questionnaire . You’ll need to send this to me, with the vet referral form, before the consultation so I have an understanding of the problems you're having.

​Step 3 - consultation
The behaviour consultation will be carried out in your home, so that your pet can be seen in their own environment. 
This duration of the consultation is approximately 2.5-3.5 hours. 

Step 4 - written report
After your consultation, you will receive a comprehensive written report detailing the behaviour modification programme for you to follow with pet. 

Step 5 - follow-up support
We offer 3 different options, dependent upon the severity of your dog's behaviour. 
Unfortunately, there are no quick-fixes to improving behavioural problems in pets. It takes patience and consistency, but it can be done and I'll support you through it. In many cases it may be necessary to visit you again or provide additional training (please see below for fee details).


Bronze service
The consultation will last between 2.5-3.5 hours, depending on how quick you and your dog learn and the severity of your dogs behaviour.  We will form a communicational language for you and your dog, with step by step training instructions.  We will also target the main issues with real time training with your dog and the main behavioural issues. 
 
You will see a difference in your dog’s behaviour during my time there and you will be taught how to train and live with your dog.  You will need to be your dog’s teacher for the rest of its life and not just a one-off training session. I will teach you how to do this in a kind, effective manner that your dog will understand.
 
All this will be written up into your own personalised behaviour modification plan, which gives you step by step instructions, so there will be no need for you to take notes. You will also receive 6 weeks of free back-up via email or phone if things change or the plan needs adjusting to suit the changes in your dog.  It’s easy to slip back into old ways, so sometimes a quick chat on the phone can get you back on track, so always call me and remember, I want you and your dog to succeed!
 
Many other organisations only offer a 1.5 - 2 hours consultation, which in my opinion, is not adequate for an in-depth behavioural consultation.  Our 3.5 hours Behavioural Consultation will give you and your dog the best chance to succeed. 

This Bronze service is £325



Silver service
The silver service is as above, but with a return visit included. This is extremely beneficial when a stage by stage behavioural modification is needed. 
 
This would be a better choice for high level aggression cases either dog on human or dog on dog aggression. These are very common place these days and can be extremely stressful to the owners almost dictating their lives and living around the dog. 
 
With cases like these it will be unprofessional to just leave you to get on with it after a 4-hour consultation and the chances of success would be lower. 

This package is also useful for dogs that will need more persistent behaviour modification. It is also helpful to the owners as a refresher because its very easy to go back to your old ways and if this happens then to dog will follow. Aggression cases need ongoing support. 
 
With cases like these we will get the dog to a level of training and a good language between you and the dog then within a month we will meet again to go through the next stage. This will usually be in the situation the dog shows aggression in. We will work on potentially getting your dog to feel more comfortable around other dogs or humans and a high percentage of these cases end up with us walking next to other dogs with no reactivity. However please note, this doesn’t always mean your dog can run off and play in daisy fields with lots of other dogs! This can take time for some dogs and is not always possible for all; management is key. With this service you will get a further four weeks of backup.
 
Silver service is £480.00
(3-4 hour consult with return visit of 1-2hrs). Total up to 6 hours. 


Gold service 
Gold service is the above initial consultation service with a backup service that may still include more visits if I feel they are needed. This lasts 12 months at 1 visit per month, in addition of the initial consult. 

I will always be available for you when you need any extra training or advice. This is the perfect choice for a first time dog owner who wants to do the best for their dog and would like a trouble free life with their beloved family member.
 
Gold service is £950. 

All the above are priced to be in a 20 mile radius if outside this radius there will be a small increase to cover travel costs.

Fees
Additional telephone follow-ups are £50 per hour, or in-person visits are £80 per hour. 

Clients that have their pet insured may wish to check their policy, as many pet insurance companies will cover a partial/ full cost of a Behavioural Consultation with Michelle, due to her qualifications. Most claim forms need not be signed by the referring veterinary surgeon. ​

Please follow the procedures below:

  1. Give me a call or message to arrange a date for the consultation. Due to the nature of my work I may be unavailable. If I am unavailable, please leave a message and I will return your call.
 
  2. Please then fill in the Questionnaire  & pay the deposit.  This must be done within 24 hours to confirm the date & time agreed. If this is not completed, then the date will become available to other clients again.(Please fill in the Questionnaire fully, even if we have already discussed the issues)
 
  3. A non-refundable deposit of £100 will be required. This can be either via:
  4. Bank transfer (details can be provided)
  5. Credit card - please scan or click and hold the bar code below this will open a secure payment page
  6. The remainder can be via Bank transfer, Credit card or Cash on the day of your consultation. 
  7. 7 days notice must be given for any change in dates. Failing this, we will then require another deposit to be paid.                   
  8. “Ready for the consultation”  please have a packet of cocktail/party sausages available, as long as your dog is not averse to these. If so, then please get some of your dogs favourite VERY HIGH VALUE treats.
  9. That's it! I Look forward to meeting & helping you! 

To Pay By Credit Card, Please scan this image with the camera on your phone: 
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Thank you. I look forward to meeting you soon!

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​                                                 ​WHY CHOOSE THE CAT AND DOG COMPANY?​
  • Michelle is recommended by veterinary surgeons based on her experience, qualifications and reputation
  • Only positive reward based methods are used ensuring the highest standards of animal welfare and allowing people to learn how to communicate with their pets, without the need for force
  • Advice is practical and tailored to the pets and clients individual needs
  • Michelle is both a trainer AND a behaviourist




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  • Michelle is fully insured
  • Michelle has over 25 years of experience
  • Many insurance companies will cover, at least in part, fees charged for behaviour consultations due to her being highly qualified 
  • Michelle strongly believes in offering you a service that supports you throughout your pets treatment
  • Michelle specialises in both canine and feline aggression cases and is resolved to help improve every clients case
Contact Us
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Tel: 07814 496026

Email:i 
​info@thecatanddogcompany.com.comecatanddogcompany.com
​(Please include your phone number so I can call you back) Please be aware that due to the nature of my work I am not always available to answer calls. Please be assured that I will return your call or email as soon as possible.
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